Payment and Refunds Policy

Thank you for visiting Ham Institute of Cyber Security via https://www.hics.institute

Please read this policy carefully. This is the Payment and Refund Policy of HICS Academy (Ham Institute of Cyber Security). This policy only affects HICS Cyber Security Certificate Program


Payment

HICS Academy (Ham Institute of Cyber Security) is a brand of Ham Network, hence all payments are received directly by Ham Network Ltd. Ham Network Ltd allows two (2) method of payment for its students and they are Direct Bank Payment/Transfer and Credit/Debit Card Payment.


Installment Payment

We allow installment payment only for our HICS Cybersecurity Certificate program which is done through Direct Bank Payment/Transfer.

  • First installment - 50% which must be received at least 5 days to the training start date
  • Second Installment - 50% which should be received on the 5th week of the course. 

    Take Note: 

  • Student who fails to make payment are not allowed to take the final exams and their assignment will not be assessed.
  • Installment payment is slightly higher than full payment

Credit/Debit Card

We use Rave by Flutterwave which is a Third Party Payment Gateway to process online payment made for our training programs and courses directly from our website https://www.hics.institute..


Successful Credit/Debit Card payment

For every successful credit/debit card payment, a payment receipt will also be sent to the student’s email.


Wrong Debit alert

If a user has been debited wrongly, the user will have to contact his/her own financial institution to resolve the debit alert. However, the user can contact payment office via payments@hics.institute and copy inquiry@hics.institute to verify the status of payment.


Direct Bank Payment/Transfer

A visitor who wants to participate in our HICS Cybersecurity Certificate Program can use a direct Bank payment/transfer method.

All payments should be made directly into our bank details below. Your Application Reference Number should be clearly and correctly written in the payment description/purpose field and evidence of payment should be sent to inquiry@hics.institute 

 

Local Bank Payment Details (Nigerian Students and Residents Only - Naira)

Beneficiary Name:                          Ham Network Limited

Beneficiary Account No:                2625093017

Beneficiary Bank Name:                First City Monument Bank

 

International Bank Payment Details (Foreign Students Only - USD)

Beneficiary Name:                          Ham Network Limited

Beneficiary Account No:                2625093024

Beneficiary Bank Name:                First City Monument Bank

Bank Swift Code:                             FCMBNGLAXXX

Beneficial Country:                         Nigeria

               

Cancellation

Users that have successfully made full or partial payment can cancel their admission and request for a refund if the applicant have not yet started his/her studies at HICS Academy. User will be charge a cancellation fee of 15% if the request is received less than five (5) days to the start of the course, else a full refund will be made.


Cancellation Procedure

To cancel admission, kindly send an email to admission@hics.institute with your request using your application number and cancellation as your subject example subject: Cancellation - 09887

Deferral

Applicants who have been offered a conditional offer reservation and have made payment to confirm reservation can request for deferment of the program for only one (1) academic session. However, such request must be made at least 14days before the program begins. Once a student defers his/her offer, he/she cannot request for a payment refund.


Refund

Students can request for payment refund for up to 14 days after the program has commenced. However, HICS Academy will carry out refund of payment in the following manner after request has been received:

  • 100% refund will be made when it is received more than 14days to the commencement of the program.
  • 95% refund will be made when it is received less than 14days to the commencement of the program.
  • 80% refund will be made when it is received less than 5days to the commencement of the program.
  • 70% refund will be made when it is received less than 24hrs to the commencement of the program.
  • 60% refund will be made when it is received 7days after the program has commenced
  • 50% refund will be made when it is received 14days after the program has commenced

Contact us

If you have any questions about our Payment and Refunds Policy, please contact us:

By email: inquiry@hics.institute